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1. Go to Start, search for Device Manager, and open this result. 2. Expand batteries. 3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts. 4. Shut down the computer. 5. Disconnect the charger. 6. Remove the battery. 7. Hold down the power button for 1 minute. 8. Insert the battery only. 9.
If your laptop won't turn on when it's unplugged, it is possible that the battery is the problem. Before attempting to fix it yourself, you should first try some troubleshooting steps to see if the problem can be resolved without having to open up the laptop or replace any parts. Here are some steps to try:
There is a chance that if you reseat the battery and boot it up with the power adapter plugged that it may work again. I would recommend calibrating the battery as well and leaving it on charge for about 30 minutes. After that, shut down and try to boot with the adapter unplugged.
If the adapter light stays on then a short is not likely. If possible try another Dell adapter. It is also possible that the DC jack is having problems and needs to be replaced. Least likely cause, the MB charging circuit is not working. @JOcean Forgot to mention I did have them disconnected when trying that but didn't work also.
Difficulty in inserting the DC plug suggests that either the plug is damaged (which should be visible) or that the jack is damaged (harder to see, but more likely). Most computer repair shops will have Dell adapters on hand and will likely let you try one to rule out the adapter (or pinpoint the problem to that) without charge.
Boot Windows in safe mode and check still your battery is stuck at 3%; press and hold the Shift key, restart Computer, then Troubleshoot > Advanced option > Startup Settings > Restart. If that does not help, it might be a hardware issue; please get in touch with Asus support for further assistance. Thank you.
Disconnect the charging cable. Access the battery area, disconnect the battery cable from the board. Plug in the charging cable and then reconnect the battery to the board. This has …
Your battery is dead, I see it all the time with Dell Chromebooks, they will stop at a certain percentage and won''t charge/discharge anymore. There is a slight chance if you unplug the …
Disconnect the power adapter, remove the battery (if it''s removable), and hold down the power button for about 15-20 seconds. This will discharge any residual power and …
Remove or Disconnect the battery from the system. Press and hold the power button for 30 seconds. Reconnect the battery. Plug the AC Adapter back to the wall and to the …
I''ve an issue regarding battery. My laptop shows 100% charged when plugged in but immediately when I unplug it shows 96% battery. I don''t know why this issue came. I''ve observed it …
I also tried not to charge or discharge the battery completely. If possible, I tried to charge the battery while the laptop was turned off (or used the docking stations extra power to …
Does the notebook shut down immediately (right after you unplug the charger)? Do you get any error message on your notebook (Such as Plugged in, not charging, etc.)? …
The laptop is plugged in the whole time. As soon as I unplug the charger, the laptop immediately shuts down, like it does when it''s at 0%. I can''t turn on the laptop, unless it …
When you start charging your battery after a partial discharge (when the battery is 20%-80% full instead of 0%) it starts to lose battery life a little. Lithium Ion doesn''t have this issue. This …
At this point I''m thinking that the problem lie in how the laptop uses the battery though I''m not sure how to test this. Once the power cable is unplugged, the laptop will remain …
The charger LED turns off if I plug the connector into the charging port. I opened the Dell and disconnect the DC Jack from the motherboard. (of course after disconnecting the …
Just a couple of days ago I ran the laptop on battery for about 4 hours before needing to charge it again. However today, although the battery is shows as being 100% …
When I plug it into the wall, the light goes on as expected. As soon as I plug it into the laptop, the light immediately turns off and my laptop doesn''t get any charge. After that, the charger''s light …
My laptop seems to be having a charging issue, despite having all updates/BIOS etc fully installed. The charging light keeps changing from red (charging) to white (fully …
My laptop seems to be having a charging issue, despite having all updates/BIOS etc fully installed. The charging light keeps changing from red (charging) to white (fully charged) and after a certain level such as 73%, the …
Your battery is dead, I see it all the time with Dell Chromebooks, they will stop at a certain percentage and won''t charge/discharge anymore. There is a slight chance if you unplug the …
Check if the light is lit at the plug end of the AC adapter or on the adapter block. And see if that light remains lit when you plug it into the laptop''s jack. ... Disconnect the …
The reset procedure actually is to disconnect the battery and the adapter. Then press and hold down the power button for 30 seconds. Then reconnect everything and try to …
Try charging the battery for several hours and then see if the laptop turns on when it is unplugged. If the battery is completely dead, it may need some time to charge up …
Your battery is dead, I see it all the time with Dell Chromebooks, they will stop at a certain percentage and won''t charge/discharge anymore. There is a slight chance if you …
Once the power cable is unplugged, the laptop will remain on but the built in battery light turns orange. It abruptly shuts down after about 10 minutes so it is using the …
Once the power cable is unplugged, the laptop will remain on but the built in battery light turns orange. It abruptly shuts down after about 10 minutes so it is using the …